BrewMellow Himalayan Roasters Pvt. Ltd. • Registered under Nepal Companies Act
We commit to dispatching all single-origin lots within 48 hours of drum-roasting in Lalitpur. If your coffee arrives compromised, damaged in transit, or fails our specialty freshness standard, you are entitled to a free doorstep courier replacement or full refund requested within 7 days via your Returns Portal.
Orders can be modified or cancelled directly prior to courier dispatch by contacting store support. Once dispatched with our courier partner, standard returns and exchanges apply upon arrival.
Free doorstep courier applies to all addresses within the Kathmandu Valley (Kathmandu, Lalitpur, Bhaktapur). Deliveries outside the valley are coordinated via express courier networks and dispatched with tracking notifications sent via SMS/email.
All prices quoted on the store are in Nepalese Rupees (NPR) inclusive of all applicable domestic taxes. Official VAT invoices (PAN: 601928374) are generated digitally with every dispatched shipment and can be downloaded from your account portal.